Shipping Policy

At Vili Intimates, we aim to process and ship your order as quickly as possible.

Order Processing
Orders are typically processed within [1–3 business days], excluding weekends and public holidays.

Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected at checkout. Delivery estimates are provided as a guide and may be affected by carrier delays, customs, weather, or other circumstances outside our control.

Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information where available.

Shipping Address
Please make sure your shipping address is correct before completing your order. Vili Intimates cannot be held responsible for delays or lost parcels caused by incorrect or incomplete address information provided by the customer.

Customs & Import Fees
International customers may be responsible for customs duties, taxes, or import charges imposed by their local authorities. These fees are not included in the product or shipping price unless stated otherwise.

If you have questions about your shipment, contact us at [info@viliintimates.com].